Last updated: April 4, 2026
VLUKY (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website or purchase our products, in compliance with the Federal Trade Commission (FTC) rules, California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.
1. Information We Collect
We collect two types of information: personal information and non-personal information.
a. Personal Information
We collect personal information you voluntarily provide to us, including:
– Contact information: Name, email address, phone number, shipping address, billing address
– Payment information: Credit card details, PayPal information (we do not store full credit card details; they are processed by our third-party payment processors)
– Order information: Order history, product preferences, customizations
– Account information: Username, password (encrypted)
b. Non-Personal Information
We collect non-personal information automatically when you use our Site, including:
– Usage data: Pages visited, time spent on the Site, products viewed, search queries
– Device information: IP address, browser type, device type, operating system
– Cookies and tracking technologies: We use cookies to improve your experience, remember your preferences, and analyze Site usage. You may disable cookies in your browser settings, but this may affect Site functionality.
2. How We Use Your Information
We use your personal information for the following purposes:
– Process and fulfill your orders (including payment processing, shipping, and order updates)
– Communicate with you about your order, account, or customer service inquiries
– Improve our Site, products, and services (based on usage data and feedback)
– Send marketing communications (if you opt in; you may opt out at any time)
– Comply with legal obligations (e.g., tax, fraud prevention, consumer protection laws)
– Prevent fraud and protect our business and customers
3. Data Sharing
We do not sell your personal data. We may share your personal information with trusted third parties who help us operate our business, including:
– Payment processors (e.g., Stripe, PayPal) to process payments securely
– Shipping carriers (e.g., USPS, UPS) to deliver your orders
– Service providers (e.g., website hosting, analytics) to maintain the Site and analyze usage
These third parties are required to protect your personal information and only use it for the purposes we specify.
4. Your Rights (CCPA/California Residents)
If you are a California resident, you have the following rights under the CCPA/CPRA:
– Right to access: Request a copy of the personal information we collect about you
– Right to deletion: Request that we delete your personal information (subject to exceptions)
– Right to opt out: Opt out of the sale of your personal data (we do not sell data, but you may still exercise this right)
– Right to data portability: Request a copy of your personal information in a machine-readable format
To exercise these rights, contact us at vluky@outlook.com with your name, email address, and order number (if applicable). We will respond to your request within 45 days.
5. Data Security
We use industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access to data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies to enhance your experience on our Site. Cookies are small text files stored on your device. You may disable cookies in your browser settings, but this may prevent some features from working properly. We may also use third-party cookies for analytics and marketing.
7. Children’s Privacy (COPPA)
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before using them.
9. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on the Site with a new “Last updated” date. Your continued use of the Site or purchase of products after the update constitutes acceptance of the new policy.
10. Contact Information
For questions about this Privacy Policy or your personal information, contact us at:
VLUKY
Address: 100 North Taishan Road, Deyang City, Sichuan Province, China
Email: vluky@outlook.com